{"id":1461,"date":"2009-04-16T10:52:33","date_gmt":"2009-04-16T05:22:33","guid":{"rendered":"http:\/\/www.chiragmehta.info\/chirag\/?p=1461"},"modified":"2009-04-16T10:55:37","modified_gmt":"2009-04-16T05:25:37","slug":"salesforce-crm-the-service-cloud","status":"publish","type":"post","link":"https:\/\/www.chiragmehta.info\/chirag\/2009\/04\/16\/salesforce-crm-the-service-cloud\/","title":{"rendered":"Salesforce CRM &#8211; The Service Cloud"},"content":{"rendered":"<p>The Service Cloud is the new platform for customer service. You can tap into the power of customer conversations no matter where they take place. Harness know-how from the right experts, whether they&#8217;re on a Web community forum or having a dialog on Facebook. Suddenly, you&#8217;re part of those conversations. And thanks to new Salesforce for Twitter integration, you can now tap into one of the fastest-growing communities for conversations in the cloud.<\/p>\n<p><center><br \/>\n<object classid=\"clsid:d27cdb6e-ae6d-11cf-96b8-444553540000\" codebase=\"http:\/\/fpdownload.macromedia.com\/pub\/shockwave\/cabs\/flash\/swflash.cab#version=7,0,0,0\" width=\"400\" height=\"400\" id=\"URLvariables\" align=\"middle\"><param name=\"allowScriptAccess\" value=\"sameDomain\" \/><param name=\"movie\" value=\"http:\/\/www.salesforce.com\/\/servicecloud\/tour\/embed_player.swf?vid=us\/090114_servicecloud_demo.flv \/><param name=\"quality\" value=\"high\" \/><param name=\"bgcolor\" value=\"#ffffff\" \/><embed src=\"http:\/\/www.salesforce.com\/\/servicecloud\/tour\/embed_player.swf?vid=us\/090114_servicecloud_demo.flv\" quality=\"high\" bgcolor=\"#ffffff\" width=\"400\" height=\"400\" name=\"URLvariables\" align=\"middle\" allowScriptAccess=\"sameDomain\" type=\"application\/x-shockwave-flash\" pluginspage=\"http:\/\/www.macromedia.com\/go\/getflashplayer\" \/><\/object><br \/>\n<\/center><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Service Cloud is the new platform for customer service. You can tap into the power of customer conversations no matter where they take place. Harness know-how from the right experts, whether they&#8217;re on a Web community forum or having a dialog on Facebook. Suddenly, you&#8217;re part of those conversations. And thanks to new Salesforce [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[32],"tags":[169],"class_list":["post-1461","post","type-post","status-publish","format-standard","hentry","category-salesforce","tag-salesforce","post-preview"],"_links":{"self":[{"href":"https:\/\/www.chiragmehta.info\/chirag\/wp-json\/wp\/v2\/posts\/1461","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.chiragmehta.info\/chirag\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.chiragmehta.info\/chirag\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.chiragmehta.info\/chirag\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.chiragmehta.info\/chirag\/wp-json\/wp\/v2\/comments?post=1461"}],"version-history":[{"count":3,"href":"https:\/\/www.chiragmehta.info\/chirag\/wp-json\/wp\/v2\/posts\/1461\/revisions"}],"predecessor-version":[{"id":1464,"href":"https:\/\/www.chiragmehta.info\/chirag\/wp-json\/wp\/v2\/posts\/1461\/revisions\/1464"}],"wp:attachment":[{"href":"https:\/\/www.chiragmehta.info\/chirag\/wp-json\/wp\/v2\/media?parent=1461"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.chiragmehta.info\/chirag\/wp-json\/wp\/v2\/categories?post=1461"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.chiragmehta.info\/chirag\/wp-json\/wp\/v2\/tags?post=1461"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}