{"id":2337,"date":"2010-10-07T09:04:01","date_gmt":"2010-10-07T04:04:01","guid":{"rendered":"http:\/\/www.chiragmehta.info\/chirag\/?p=2337"},"modified":"2010-10-07T09:06:53","modified_gmt":"2010-10-07T04:06:53","slug":"salesforce-com-launches-new-help-site-with-winter11","status":"publish","type":"post","link":"https:\/\/www.chiragmehta.info\/chirag\/2010\/10\/07\/salesforce-com-launches-new-help-site-with-winter11\/","title":{"rendered":"Salesforce.com launches new HELP Site with Winter&#8217;11"},"content":{"rendered":"<p>Salesforce.com launches new HELP Site with Winter&#8217;11. The new Help site brings together a rich set of resources to help you find the answers to your questions quickly and easily.<\/p>\n<p>With the new Help site, you can:<\/p>\n<ul>\n<blockquote>\n<li>Find Answers Fast: Use advanced search find the information you need quickly<\/li>\n<li>Customize Help: Personalize the Help site to meet your specific needs by adding gadgets and customizing the layout<\/li>\n<li>Chat: Chat with Salesforce.com Support experts in real-time<\/li>\n<li>Work with Cases: Open and review cases faster than ever<\/li>\n<li>Leverage New Administrator Views: Administrators gain insight with enhanced reporting on cases and organization information<\/li>\n<\/blockquote>\n<\/ul>\n<p>The new Help site replaces the current Help &amp; Training site. The Winter &#8217;11 Help release is English-only, but future versions of the Help site will include content in all supported Salesforce.com languages.<br \/>\nNote:  Chat support will be rolled out in phases and may not be available to all customers when they first begin to use Help.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Salesforce.com launches new HELP Site with Winter&#8217;11. The new Help site brings together a rich set of resources to help you find the answers to your questions quickly and easily. With the new Help site, you can: Find Answers Fast: Use advanced search find the information you need quickly Customize Help: Personalize the Help site [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[32],"tags":[89,92,88,169,90,91],"class_list":["post-2337","post","type-post","status-publish","format-standard","hentry","category-salesforce","tag-chat","tag-english-3","tag-help","tag-salesforce","tag-training","tag-winter11","post-preview"],"_links":{"self":[{"href":"https:\/\/www.chiragmehta.info\/chirag\/wp-json\/wp\/v2\/posts\/2337","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.chiragmehta.info\/chirag\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.chiragmehta.info\/chirag\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.chiragmehta.info\/chirag\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.chiragmehta.info\/chirag\/wp-json\/wp\/v2\/comments?post=2337"}],"version-history":[{"count":2,"href":"https:\/\/www.chiragmehta.info\/chirag\/wp-json\/wp\/v2\/posts\/2337\/revisions"}],"predecessor-version":[{"id":2339,"href":"https:\/\/www.chiragmehta.info\/chirag\/wp-json\/wp\/v2\/posts\/2337\/revisions\/2339"}],"wp:attachment":[{"href":"https:\/\/www.chiragmehta.info\/chirag\/wp-json\/wp\/v2\/media?parent=2337"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.chiragmehta.info\/chirag\/wp-json\/wp\/v2\/categories?post=2337"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.chiragmehta.info\/chirag\/wp-json\/wp\/v2\/tags?post=2337"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}