In a bid to make the consumer complaint redressal mechanism more effective, the Communications and IT Minister, Mr Dayanidhi Maran, will be meeting senior officials from Department of Telecom and the Telecom Regulatory Authority of India (TRAI) to discuss giving more powers to the telecom regulator.

TRAI has proposed a slew of measures including increasing the tenure of the Chairperson and other Board members to five years from the present term of three years and powers to impose punitive measures against operators who violate quality of service norms. TRAI has sent a list of its demands to the Ministry of Communications. Senior officials in DoT said preliminary discussions had taken place between Mr D.S. Mathur, Secretary, DoT, and the TRAI Chairman, Mr Nripendra Misra. A meeting with the Minister is scheduled over the next few weeks…

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