Salesforce.com launches new HELP Site with Winter’11. The new Help site brings together a rich set of resources to help you find the answers to your questions quickly and easily.
With the new Help site, you can:
- Find Answers Fast: Use advanced search find the information you need quickly
- Customize Help: Personalize the Help site to meet your specific needs by adding gadgets and customizing the layout
- Chat: Chat with Salesforce.com Support experts in real-time
- Work with Cases: Open and review cases faster than ever
- Leverage New Administrator Views: Administrators gain insight with enhanced reporting on cases and organization information
The new Help site replaces the current Help & Training site. The Winter ’11 Help release is English-only, but future versions of the Help site will include content in all supported Salesforce.com languages.
Note: Chat support will be rolled out in phases and may not be available to all customers when they first begin to use Help.
Salesforce Winter 11 has given us many things to play with.
Btw… awesome design, inspired from facebook?
yes!
They have done it now:) finally eh…love the search part.