Monthly Archives: October 2010

We don’t do anything ourselves, is it?

Today, came across nice little story about Turtles.  The story is small, yet it speaks out a message which is really part of everyone’s life.  Are we doing anything for ourselves? Are we ?

Some of us waste our time waiting for people to live up to our expectations. We are so concerned about what others are doing that we don’t do anything ourselves.

A turtle family decided to go on a picnic. The turtles, being naturally low about things, took seven years to prepare for their outing. Finally the turtle family left home looking for a suitable place. During the second year of their journey they found a place ideal for them at last!

For about six months they cleaned the area, unpacked the picnic basket, and completed the arrangements. Then they discovered they had forgotten the salt. A picnic without salt would be a disaster, they all agreed. After a lengthy discussion, the youngest turtle was chosen to retrieve the salt from home. Although he was the fastest of the slow moving turtles, the little turtle whined, cried, and wobbled in his shell. He agreed to go on one condition: that no one would eat until he returned. The family consented and the little turtle left.

Three years passed and the little turtle had not returned. Five years…six years… then on the seventh year of his absence, the oldest turtle could no longer contain his hunger. He announced that he was going to eat and begun to unwrap a sandwich.

At that point the little turtle suddenly popped out from behind a tree shouting, ‘See! I knew you wouldn’t wait. Now I am not going to go get the salt.’

Some of us waste our time waiting for people to live up to our expectations. We are so concerned about what others are doing that we don’t do anything ourselves.

Salesforce.com launches new HELP Site with Winter’11

Salesforce.com launches new HELP Site with Winter’11. The new Help site brings together a rich set of resources to help you find the answers to your questions quickly and easily.

With the new Help site, you can:

  • Find Answers Fast: Use advanced search find the information you need quickly
  • Customize Help: Personalize the Help site to meet your specific needs by adding gadgets and customizing the layout
  • Chat: Chat with Salesforce.com Support experts in real-time
  • Work with Cases: Open and review cases faster than ever
  • Leverage New Administrator Views: Administrators gain insight with enhanced reporting on cases and organization information

The new Help site replaces the current Help & Training site. The Winter ’11 Help release is English-only, but future versions of the Help site will include content in all supported Salesforce.com languages.
Note: Chat support will be rolled out in phases and may not be available to all customers when they first begin to use Help.